Privacy Policy

Last Updated: 24/05/2024

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Introduction

We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy sets forth how we collect, use, process, and safeguard the information you provide through our App QAiry, developed by CG Consulting company based in France.

Information You Provide to Us

At QAiry, we gather information that you voluntarily provide when engaging with our services. This may occur when you: Register an account with QAiry, Request products, services, or information, Subscribe to newsletters or email lists or Utilize features within our application.

The information collected can include personal details such as your name, address, email, and contact number, as well. Certain services offered by QAiry may necessitate the provision of additional personal or business information.

Information We Automatically Collect

As you interact with QAiry, we may use cookies or similar technologies to collect information to enhance your experience. This includes: Automatically populating your data in our system when you engage with offers or promotions. Personal Information such as your name, email address, and organization details that you provide upon registration or while using our services. Including your IP address, browser type, and how you interact with our services.  Tracking your activity on QAiry, such as login frequency, feature usage, and preferences. For assistance with adjusting tracking or cookie settings, refer to your browser or operating system's "Help" menu. Please be aware that QAiry may not support "Do Not Track" requests from all browsers.

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Use of Data

• QAiry processes the information you share in line with this Privacy Policy and relevant laws. When you provide personal data for specific reasons, such as reaching out to us via email, we use it to address your inquiries or issues. Similarly, when you supply personal data to gain access to our services, we utilize it to facilitate your entry and track service usage.
• Furthermore, we may use your personal data alongside aggregated non-identifiable information to enhance our content, understand our user base, and improve our offerings. QAiry, along with its affiliates, may use this data to inform you about future services that might interest you. Should you decide at any point that you no longer wish to receive promotional communications, or if you prefer to be removed from our contact lists, please let us know via the provided contact methods.
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‍Data Storage and Security

• We leverage scalable cloud services, adhering to best practices in cloud security. QAiry operates with a commitment to data protection. All client data from Salesforce remain within your Salesforce environment. QAiry does not save, store, or transfer this information to its own servers. Our services, hosted on secure servers and protected by encryption, exclusively generate SQL queries using metadata and interact with SFMC via its API. This approach ensures that no client data is processed outside of SFMC, maintaining the integrity and confidentiality of your information at all times.

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Data Sharing

QAiry values your trust and is committed to the responsible management, use, and protection of personal information. QAiry collaborates with select companies and individuals to facilitate our services, such as database management, payment processing, or providing customer support. Information shared with these partners is strictly limited to what is required to perform their functions and they are bound by confidentiality agreements. In the event of a business transition, such as a merger, acquisition, reorganization, or sale of assets, personal data may be among the transferred business assets. You will be notified via email or a prominent notice on our service of any change in ownership or uses of your personal information.Your personal data may be disclosed to any subsidiaries or affiliates of QAiry for purposes that are consistent with this Privacy Policy. QAiry may disclose your information if legally required, to comply with a judicial proceeding, court order, or legal process served on our service. Additionally, we may disclose your information to enforce or apply our terms of service, to protect the rights, property, or safety of QAiry, our users, or others, or to protect against legal liability.

It’s important to note that QAiry does not retain Salesforce client data within its own systems. All Salesforce data accessed by QAiry remains strictly within the Salesforce environment, ensuring the security and privacy of your information.

‍External Website Links

Our service may provide links to external websites not operated by us. These linked sites have their own privacy policies, which may not align with ours. We hold no responsibility for the content or privacy practices of these third-party websites. Our inclusion of such links does not imply endorsement or validation of the linked sites. We recommend reviewing the privacy policies of any linked sites you choose to visit.

‍Children And Minors

QAiry is committed to protecting the privacy of young users. We do not intentionally gather personal information from individuals under the age of 18. Those under 18 should refrain from providing any personal information on our platform. We advise parents and guardians to actively oversee their children's online activities and to assist in upholding our Privacy Policy by ensuring their children do not transmit personal information to our services without parental consent. If you suspect that a minor has provided personal information to QAiry, please get in touch with us immediately, and we will make efforts to remove such information from our records.

Data Protection

QAiry has implemented various physical, administrative, and technical safeguards designed to protect the information collected from our users and visitors. While we strive to maintain the security of our network and systems with reasonable measures, absolute security cannot be guaranteed. Consequently, we urge you to exercise caution when transmitting personal information via email. Consider the sensitivity of the data you choose to share with QAiry over the internet.

Managing Your Personal Information

QAiry encourages you to maintain the accuracy of your personal data. Should you need to update or rectify any personal information you've provided to us, please reach out through the contact details provided. We commit to making the necessary adjustments to your personal data that we hold, based on the information you've submitted through our services.

California Resident Privacy Rights

For residents of California using QAiry, this section is crafted in accordance with the California Consumer Privacy Act (CCPA).

Under the CCPA, if you're a California resident, you have certain rights, though with some limitations. These include the right to request information about the collection, use, and sharing of your personal data as outlined in the "Information We Collect" section. You may also request the deletion of your personal information, opt out of any potential sales of that information, and exercise your right to non-discrimination for asserting your privacy rights under the CCPA.

To make a CCPA-related request, please reach out to us at info@qairy.com with "CCPA Request" as the subject. We will verify your identity using the details associated with your use of QAiry, such as your email address. We may require government-issued identification for processing your request. Furthermore, you have the right to appoint an authorized agent to act on your behalf in these matters.

Data Protection Inquiries at QAiry

QAiry has appointed a dedicated Data Protection Officer to handle all matters related to data privacy and protection. Should you have any inquiries or concerns regarding your data, please feel free to get in touch by emailing info@qairy.com and addressing your message to the attention of the Data Protection Officer.

‍Policy Updates

We may update this Privacy Policy periodically. Any changes will be communicated through our application or via email.

Contact Us

Should you have any privacy-related questions, please reach out to us info@qairy.com

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